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Records Requests
Whether you're processing records for FOIA, FOIL, KORA, ORA, PIA, CORA, FOI, or any other type of public records laws, we've got you covered. It's time to modernize your process with the easiest-to-use records request management software available!
Digitize Your Records Requests Process
We know your organization faces increasing demand for records requests along with budget and resource constraints. Government agencies like yours use our software to manage records requests communication with their community to create an environment of trust and accountability through transparency. You can meet the rising demand and citizen expectations by taking your process online.
We offer the easiest-to-use records request software on the market that manages every step of the process from intake to delivery. Our cloud-based solution empowers you to save valuable time by automating repetitive tasks, such as assignments, reminders, and communication with all parties involved. Free your team from manual processes by modernizing your records requests process.
JustFOIA Benefits
Centralize Requests Management
Your customized portal logs all relevant request information. Instantly know the status of every request at a glance.
Keep Your Citizens Informed
Centralized, public portal for anyone to search, submit, track, correspond and pay.
Minimize Security Risks
Your data is encrypted and protected by world-class security and compliance infrastructure.
Build Efficiency Through Redaction
Quick and painless in-app and integrated options to protect sensitive data.
Save Time Through Workflow Automation
Let JustFOIA handle the details of notifications, reminders, escalation, routing and tracking.
Gain Performance Insight
Detailed reporting provides a bigger picture of your process.
Say goodbye to managing numerous spreadsheets, mile-high email threads, and folders full of attachments. Instead, keep your entire records requests process in one place from receiving the initial request to delivering the final redacted and approved records.
Modern requesters expect to have access to make requests, communicate with you, and pay for what they want online. Our software enables you to do this and much more. Learn more about how citizens will benefit from JustFOIA’s Public Portal.
We're Always Making Continuous Improvements for You!
We innovate by working closely with our public-sector clients through user groups, our industry-exclusive development ideas portal, monthly live training webinars, and long-lasting partnerships. We are a leader in the records request management software market thanks to our clients’ regular feedback.
You have brilliant ideas, and we have wicked-smart developers who bring them to life!
JustFOIA is designed for security first. That’s why every JustFOIA instance comes standard with the highest security available for hosted government software, at no additional charge — fortified for your agency’s maximum protection.
- Configurable Role-Based Permissions
- Hosted on Microsoft Azure Government Cloud (meets CJIS, HIPAA, FedRamp, and other regulatory requirements)
- Reliability Assurance with Performance Monitoring, Regular Updates, and Disaster Recovery
- 24-7 Threat Monitoring
- SOC 2 Type 2 Certified
Our solution offers powerful, integrated redaction features. The in-app tool allows unlimited redaction users to upload and redact documents within the system. Having the capability to automatically redact sensitive data with a single click or create custom redaction rules that save time and resources for your office is a big deal!
- Automatically redact sensitive data.
- Select images, text, shapes, pages and more.
- Comment and annotate on records.
- View exemption logs and audit history.
- Integrate with redaction in Adobe Acrobat.
- Integrate with redaction in Laserfiche.
- Improve transparency with redaction reasons.
Meet compliance regulations and shave days or weeks off your current records request process by automating repetitive tasks and communications. Your work life just got easier!
- Route requests and tasks to the correct departments.
- Escalate tasks to a supervisor within a specified period.
- Follow your state and local laws.
- Customize due dates and timelines to fit departmental requirements.
- Pause due dates when needed.
Detailed reporting comes standard with JustFOIA and allows records managers to keep staff in every department accountable.
- Standard commonly used reports available.
- Customizable ad-hoc reports.
- Increase transparency in process bottlenecks.
- Improve your process, and minimize delays.