FOIA Workflow Automation
Slash your records request response time by automating repetitive tasks and communications.
No More FOIA Deadline Stress
Customize your workflows to match your agency’s processes and compliance requirements. Workflow empowers you to align with your agency’s intricate demands seamlessly.
Workflow Benefits
Problems with Manual Processes
- Missed deadlines
- Data entry errors
- Time-consuming
But Workflows...
- Keep you on schedule with reminders and escalations
- Reduce errors
- Save you time
Workflow Capabilities
Task Routing
In just a few clicks, route the request and tasks to the correct departments or users within your organization.
Task Instructions
Preconfigure instructions for each task so you don’t have to type them out each time.
Communications
Need to acknowledge receipt of a request or send other updates for compliance? Automated correspondence takes that off your to-do list.
Timelines
Set due dates for certain task types to stay in compliance with your required timelines.
Pausing Due Dates
Halt the request timeline while waiting on the requester for a response or payment.
Reminders
Receive notifications when you receive a task or when a due date is approaching.
Escalations
Notify a supervisor if a task is at risk of missing a deadline.
Approvals
Require approvals before moving the request forward.
What Our Clients Say...
Learn More
Lack of automation can waste time and pose compliance risks. Read about how to conquer this and other FOIA challenges.
5 Public Records Request Process Challenges (and How to Prevent Them)
Why is it so difficult to complete FOIA requests on time? Read about standardizing processes and more steps to reducing response time.