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FOIA Software with Top-Grade Security
You deal with sensitive information every day, from bank account numbers to criminal justice records. We’re committed to protecting your data, your community, and your organization’s reputation with industry-leading security features.
Sleep Well Knowing Your Data is Protected
Our team works around the clock to ensure that no one with malicious intent can access your data or harm your community. We aim to surpass industry standards for security measures, with rigorous threat monitoring, next-gen firewall protection, and certifications including CJIS Compliance Readiness and SOC 2.
JustFOIA's Security Features
Certifications
Let's Get Technical and Dig a Little Deeper
How well does your team understand security policies?
Being SOC 2 certified requires that we follow strict information security policies and procedures, encompassing the security, availability, processing, integrity, and confidentiality of client data. All of our employees go through CJIS training, security awareness training and have passed background checks. No contractors or part-time employees have access to client data.
Additionally, the underlying infrastructure of JustFOIA is in the Microsoft Azure Government Cloud, which is fully CJIS compliant. Our dedicated internal team that handles security opportunities and disruption identification is led by our director of cloud technology and security is CISSP certified (#118986), the industry’s de facto security credential.
Does JustFOIA use proprietary technology?
JustFOIA utilizes an advanced web traffic load balancer to distributes traffic among multiple servers to increase availability and performance for each client. o web applications. While traditional load balancers operate at the transport layer (OSI layer 4), JustFOIA's advanced routing capability is known as application layer (OSI layer 7) load balancing and gives our development team greater control in managing infrastructure and providing a lightning-fast software product that's ready to work when you need it.
How does JustFOIA protect my data against new malicious attacks?
JustFOIA's powerful Web Application Firewall (WAF) provides centralized protection from common exploitations and vulnerabilities. Web applications are increasingly targeted by malicious attacks that exploit commonly known vulnerabilities. SQL injection and cross-site scripting are among the most common attacks seen. Our WAF is based on Core Rule Set (CRS) 3.1, 3.0, or 2.2.9 from the Open Web Application Security Project (OWASP). Our always-vigilant WAF automatically updates to include protection against new vulnerabilities, with no additional configuration needed from clients.
How often does the JustFOIA application go down?
We guarantee JustFOIA uptime of at least 99.5% outside of scheduled maintenance and upgrades. JustFOIA is hosted in the Microsoft Azure Government Cloud. With third-party monitoring software, we monitor and make reasonable efforts to ensure that its uptime meets this level of service.
Learn More
Your FOIA software will process documents containing sensitive information about your organization and individuals. It’s essential to investigate security features thoroughly. In this blog, we cover three areas of security that agencies need to consider when evaluating potential SaaS options.
Security in SaaS: What Every Agency Should Know When Choosing a Public Records Request Platform
Using a solution like JustFOIA that’s made specifically to manage FOIA requests from intake to delivery can bring a myriad of benefits to your organization, including tighter security protocols. In this blog, we compare manually filling requests with using a records request software, and examine the outcomes of each.